Indianapolis Law Firm Implements Disaster Recovery for Voice Services

Released on: February 13, 2008, 8:26 am

Press Release Author: Appia Communications

Industry: Telecommunications

Press Release Summary: Disaster recovery features lead a major law firm in
Indianapolis, IN, to choose Appia Communication's managed VoIP services for their
business phone system.

Press Release Body: Krieg DeVault, a major law firm headquartered in Indianapolis,
IN, now has disaster recovery for its voice services, thanks to the managed IP
communications solution provided by Appia Communications.

Krieg DeVault's emphasis on disaster recovery is based on the firm's experience. "In
April, 2006, the high rise we were in was hit by straight-line winds. We had to
vacate our building for 12 weeks," said George Smith, Krieg DeVault's IT director.
"We have a remote office in our area and we went to that office, but the PBX system
could not handle the 120 additional extensions we needed. The biggest challenge we
faced during that situation was to give all of our staff access to a telephone."

Understandably, disaster recovery was an important consideration when Kreig DeVault
explored options for its new office in Noblesville, IN. Smith continued, "Since the
firm's management had lived through a disaster, they recognized the importance of
disaster recovery. My firm has lived through this and they know that it can happen
to them, because it has happened to them. Disaster recovery is very significant; we
see that as value for the future."

With Appia's managed voice services, incoming calls can be routed quickly to a
back-up locations, mobile phones, or home phones. This allows organizations like
Krieg DeVault to maintain vital customer contact should disaster strike.

"Many organizations have disaster recovery plans for their data," said Victor von
Schlegell, Appia's president. "But being able to communicate with customers,
suppliers, and staff is just as important, especially when there's a disaster. We
have designed our solutions so that they have voice disaster recovery built in."

To read the complete case study, and to learn more about voice disaster recovery,
call 877-277-4297 or visit www.appiaservices.com.

About Appia Communications

Appia Communications is a leading provider of managed IT and telecommunications
services. Our mission is to enable small and mid-sized companies and organizations
to realize the benefits of Internet Protocol (IP) technology. Our managed solutions
help our customers to reduce costs, enhance employee productivity, improve customer
care, and allow them to compete more effectively against much larger enterprises.

Headquartered in Traverse City, Michigan, Appia has operations in New York, Chicago,
Los Angeles, Detroit, Indianapolis, St. Louis, Boston, and other markets in North
America and Europe. For more information, please visit www.appiaservices.com, or
call 877-277-4297.


Web Site: http://www.appiaservices.com

Contact Details: Media Contact
Keli Minick
Marketing Communications Manager
231.929.0970
kminick@appiaservices.com

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